Shipping Policy
Last Updated: [Month/Year]
1. Shipping Destinations
We currently ship to:
- United States (all states)
- Canada
- European Union countries
- Select international destinations
2. Domestic Shipping (USA)
Standard Shipping:
- 3-7 business days
- $5.95 flat rate
- Free on orders over $75
Express Shipping:
- 2-3 business days
- $14.95 flat rate
- Order by 12pm PST for same-day processing
3. International Shipping
Canada:
- 5-10 business days
- From $9.95 USD
Europe:
- 7-14 business days
- From $12.95 USD
- Customs/VAT charges may apply
4. Processing Time
- Orders typically ship within 1-2 business days
- No processing on weekends/holidays
- Extended processing during sale periods
5. Order Tracking
- Tracking number emailed upon shipment
- Real-time updates available
- Contact us if tracking doesn’t update within 24 hours
6. Delivery Issues
Failed Deliveries:
- Carrier will attempt delivery twice
- Items returned after failed attempts
- Redelivery fees may apply
Damaged Items:
- Report within 48 hours of delivery
- Provide photos of damage
- We’ll arrange replacement/refund
7. Important Notes
- Delivery times are estimates only
- We’re not responsible for carrier delays
- Please verify your shipping address
- Signature may be required
8. Returns
See our Return Policy for information about returning items
