Shipping Policy

Last Updated: [Month/Year]

1. Shipping Destinations

We currently ship to:

  • United States (all states)
  • Canada
  • European Union countries
  • Select international destinations

2. Domestic Shipping (USA)

Standard Shipping:

  • 3-7 business days
  • $5.95 flat rate
  • Free on orders over $75

Express Shipping:

  • 2-3 business days
  • $14.95 flat rate
  • Order by 12pm PST for same-day processing

3. International Shipping

Canada:

  • 5-10 business days
  • From $9.95 USD

Europe:

  • 7-14 business days
  • From $12.95 USD
  • Customs/VAT charges may apply

4. Processing Time

  • Orders typically ship within 1-2 business days
  • No processing on weekends/holidays
  • Extended processing during sale periods

5. Order Tracking

  • Tracking number emailed upon shipment
  • Real-time updates available
  • Contact us if tracking doesn’t update within 24 hours

6. Delivery Issues

Failed Deliveries:

  • Carrier will attempt delivery twice
  • Items returned after failed attempts
  • Redelivery fees may apply

Damaged Items:

  • Report within 48 hours of delivery
  • Provide photos of damage
  • We’ll arrange replacement/refund

7. Important Notes

  • Delivery times are estimates only
  • We’re not responsible for carrier delays
  • Please verify your shipping address
  • Signature may be required

8. Returns

See our Return Policy for information about returning items